From time to time products we offer will be on order, out of stock or unavailable. If an item is out of stock, we will be in contact to advise the expected delivery date. If an item is no longer available, our Customer Service Team will also be in touch to keep you updated.
To ascertain availability on any item, please contact our Customer Care Team.
Monday – Friday 9:00am – 5:00pm EST
French Accent’s personalised service ensures that your furniture purchase arrives at your door as economically as possible and in the hands of specialists. Upon receiving your order, we will be in contact with an expected delivery date into our warehouse and will commence delivery arrangements in consultation with you. Please expect a delivery time once the item is received into our warehouse of up to 2 weeks (longer for outer country areas or in peak periods) depending on where you are and the direction our drivers are heading.
As our drivers are specialists, we would ask for your patience if delivery takes an extra week or two – you can be assured of your purchase being delivered in trusted hands. Please note that standard furniture delivery has 1 man on the truck, therefore he will require help to lift the item off at point of delivery. If no-one is able to assist an additional fee may apply to cover a further resource. If there will be no-one at home to receive the items on scheduled delivery date, be sure to contact us as a redelivery fee may apply.
Delivery quoted is for the item to be delivered inside the front door for properties with easy access. If you require the item to be transported to the room of your choice or you have difficult access, please contact us for a quotation and we will be pleased to assist.
At all times we do our best to work around your time frame. Your satisfaction is our highest priority, so please do not hesitate to contact us if you have any questions about your delivery or availability.
Furniture minimum delivery charges:
Sydney metro: $100
Melbourne and Brisbane metro: $300
Adelaide and Perth metro: $500
Canberra ACT: $350
All other areas are upon quote.